For dealership sales teams
When a customer books a test drive, RapportBrief sends the salesperson a one-page brief: who they are, a few natural conversation starters and context on their trade-in. Your team walks out to greet them already on common ground.
Sample brief with invented details
No new software for your team to learn. Briefs arrive with the appointment, ready to read in under a minute.
They fill in your existing booking form, with an optional field for their trade-in and a clear note that the visit will be personalized.
Several independent sources are cross-checked into one identity score. If we're not sure, the brief says so and sticks to safe topics.
A handful of talking points, each labelled with its source, plus trade-in and recall context. Easy to scan between appointments.
A good first conversation only works if it feels natural. These rules are built into every brief.
Briefs are created for people who book an appointment with your dealership, with notice on the form.
Nothing in a brief is used for credit, pricing, financing or eligibility.
No politics, religion, health, ethnicity, children, income or finances, even when a source has them.
Social profiles are links only. Nothing is copied from private accounts, and data is kept only as long as the appointment needs it.
We're working with a small number of local dealerships to shape the product. Pilot partners get: